Effective Date: August 17, 2026
Last Updated: August 17, 2026
1. Agreement to Terms
Asunder LLC ("we," "us," "our"), a Delaware limited liability company, operates a suite of creative and technical software, including MarkMaker, MarkMaker Kids, Trellis, Sandcastle, Hello Munchkins, Asunder Weave (Bower), Asunder Knit, Asunder Quilt, Dotter, and MonteGrid (the "Software"), plus related digital goods, via asunder.co (the "Service"). By purchasing or using the Software or Service, you agree to these Terms.
2. The Software
Our Software is licensed on a one-time-purchase, perpetual basis and runs locally on your device -- with no subscription, no cloud storage, and no account required. MonteGrid operates as an add-in within Microsoft Excel and is also subject to Microsoft's own terms.
3. Accounts
Accounts are optional (guest checkout is available) and are used to store your license keys in one place, transfer license keys to mobile versions of our apps, and manage newsletter preferences. Accounts are not used for cloud storage or sync of your work. You may delete your account anytime by contacting [email protected]. Deletion of your account does not affect your licenses -- they are tied to the email address.
4. Purchases and Licensing
Purchase grants a non-exclusive, non-transferable, license to use the Software, per any terms stated at checkout. We intend to provide updates, new features, and compatibility fixes where practical, but your perpetual license does not guarantee access to all future major versions or separate new products. Institutional multi-seat licensing is available on request. Payments are processed by Stripe; we don't store your card details. Prices may be shown in USD, GBP, EUR, or JPY; sales tax/VAT applies where required, and reverse charge may apply for qualifying EU/UK business purchases. Refunds are handled case by case -- contact [email protected].
5. Acceptable Use
Don't redistribute, resell, or share your license outside its terms; reverse-engineer the Software; or circumvent license activation. We may revoke licenses for violations.
6. Intellectual Property
The Software, its engine, and our trademarks remain our property. What you create with our software is entirely yours -- we claim no rights over it. As for our digital goods (e.g., patterns authored by Asunder LLC), they are licensed for the use stated at purchase or download. Redistribution of files is not permitted unless stated otherwise.
7. Copyright
We comply with the DMCA. To report infringing content, email [email protected] with your contact info, a description of the work, the location of the material, and a good-faith statement of unauthorized use.
8. Availability
The Service is provided "as available" and may change over time.
9. Warranty Disclaimer
THE SOFTWARE AND SERVICE ARE PROVIDED "AS IS," WITHOUT WARRANTIES OF ANY KIND. MonteGrid outputs are informational only and do not constitute financial or engineering advice -- validate results independently before relying on them.
10. Limitation of Liability
OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID FOR THE APPLICABLE PRODUCT. WE ARE NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING LOST DATA. BACK UP YOUR FILES. THEY LIVE SOLELY ON YOUR DEVICE.
11. Governing Law
These Terms are governed by Delaware law. Disputes not resolved informally are subject to the courts of Delaware.
12. Children's Privacy
Hello Munchkins and MarkMaker Kids run fully locally and collect no personal information from any user, including children.
13. Changes
We may update these Terms; the "Last Updated" date reflects the latest revision. Continued use means acceptance.
14. Contact
For questions about these Terms, contact us at [email protected]